FAQ

Who we serve  top

Who can use Dr. THIENNA's Natural FAIRSKIN USA PATENTED Method using Organic Sulfur?


THIENNA's FAIRSKIN Method is for all skin tones and types. The FAIRSKIN Method is an effective solution for improving overall skin health. It addresses a variety of common skin problems such as age spots, hyperpigmentation, uneven skin tone, sun discoloration and spotty or scarred skin.

FAIRSKIN is ideal for:
  • Women and men of any color who want to brighten and lighten their natural skin tone
  • Individuals with sun discoloration and other types of discolored skin or hyperpigmentation
  • Older individuals with age spots
  • People who experienced acne or other conditions which have resulted in dark scars
  • Anyone who wishes to achieve clearer and healthier skin

Whether you are looking to simply maintain your health and glowing, blemish-free skin or lighten your complexion, the FAIRSKIN Method allows you to adjust your intake of sulfur based on your desired results. FAIRSKIN personal care products and supplements work from the inside out, cleansing your body of damaging toxins and restoring the bright and youthful complexion you were meant to have.

Book  top

What are the results of THIENNA INC.'s extensive research?

After 7 years of extensive scientific research, Dr. Thienna's book is finally here! Download our SEVEN-TIMES AWARD WINNING Free eBook sample HERE.

Where are the products made?  top

Where are THIENNA's FAIRSKIN products manufactured?

Our products are manufactured in FDA approved facilities in the United States.

How it works?  top

What are the basics of Melanin Synthesis?

Melanin is the pigment that largely determines skin color, and is synthesized by the melanocytes in the basal layer of the epidermis. There are two melanin pigments, eumelanin and pheomelanin. Eumelanin is black and pheomelanin is yellow. The ratio of these two pigments in the skin determines how dark or light the skin will be. The synthesis of eumelanin and pheomelanin requires the amino acid tyrosine and the enzyme Tyrosinase. Tyrosinase catalyzes the conversion of tyrosine into biochemical intermediates dopa and dopaquinone. Dopaquinone is the precursor of both eumelanin and pheomelanin in the process of melanogenesis, the biochemical processes, which synthesize the melanins. Differences in the ratio of melanin pigments create wide variations in human skin color, ranging from light to dark skin color. Thus, darker skinned individuals have a higher Eumelanin to pheomelanin ratio. To lighten skin, Dr. THIENNA's system causes dopaquinone to be diverted towards the production of pheomelanin, rather than eumelanin, by safely and effectively increasing intracellular sulfur levels. Under a high intracellular sulfur concentration, melanogenesis automatically leads to an increased synthesis of sulfhydryl-dopa conjugates resulting in the synthesis of the lighter colored pheomelanin instead of the darker colored eumelanin.

How do THIENNA's FAIRSKIN skin brightening products work?

All our products work to support and enhance brighter and more even skin tone by supporting dopaquinone to be diverted safely and effectively towards the production of lighter colored pheomelanin, instead of the darker colored eumelanin.

Benefits  top

How is FAIRSKIN Better Than Other Methods for restoring your natural, even, and bright skin tone?

We use no toxic chemicals, drugs, or steroids to brighten your total body complexion. While other formulas on the market may promise you fantastic results, behind those claims is a frightening truth. The problem with products such as hydroquinone, kojic acid, arbutin, azelaic acid, tretinoin and others is that they have absolutely no depigmentation effect on normal skin. These agents act selectively on hyperactive and abnormal pigment cells and are intended only to treat specific hyperpigmentation disorders.

In fact, when used on normal, healthy skin, hydroquinone and other skin bleaching agents can lead to an accumulation of toxins in the body, actually causing your skin to discolor! Beyond giving you the opposite of the results you want, this dangerous toxic buildup is thought to have potentially carcinogenic, mutagenic and reproductive toxic effects on the body. It is no wonder that Europe, South Africa, and most parts of the world (except the United States) have banned the use of hydroquinone in cosmetics.

FAIRSKIN is a Safe and All-Natural Alternative

The FAIRSKIN skin health method uses no toxic chemicals, drugs or steroids. Instead, FAIRSKIN focuses on regulating the amount of sulfur in your system as a way to control the appearance of your complexion. As an added benefit, by including smart eating and lifestyle habits, THIENNA's FAIRSKIN method helps to support your overall health as well. This unique approach to skin care is safe and gentle for the entire body of your total body complexion- and not just the face or hands.

Products  top

There are a variety of products, what do I need to buy to get my skin lighter, brighter, and clearer?


Dr Thienna’s FAIRSKIN products offer a complete approach to supporting the health of your skin. These are a few components assist in helping your skin become radiant, clear and bright. THIENNA's FAIRSKIN USA Patented Purest Sulfur supplement will help you brighten your skin from the inside out. Our Finest Milk Protein Shake helps to build and support your skin’s health. If you already have a good source of bioavialable protein, this product is optional. However, we recommend that you use it when you can. A better source of bioavailable protein high in sulfur is hard to find in any other formulation. Our Mega Sulfur Moisturizing Creme will help you target immediate external areas and to keep your skin bright, vibrant and polished. The Intensive Face & Body Splash can be used to lighten and enhance the tone of skin in private areas.

Notes: As we age, it may take 30 to 50 days for our old skin to shed and renew. Do use a gentle exfoliant such as lactic acid 20% to remove dead skin cells, flakes and surface debris 3 to 4 times a week. See our Pure and Gentle Exfoliate

I know there are a variety of products, can I take just THIENNA's FAIRSKIN USA Patented Purest Organic Sulfur?

Yes. You may take this supplement alone.

I tried all the skin lightening products on the market but they darkened my skin. Will your system darken my skin after long-term use?

Absolutely not.

My armpits are dark, what product do you suggest to lighten this area?

Topically, you can use the Face and Body Splash. Orally, you can use our THIENNA's FAIRSKIN USA Patented Purest Organic Sulfur . The FAIRSKIN Intensive Face and Body Splash nutrient may be applied to the face/body and also applied directly under the armpits and the bikini line. It will not redden, burn, or irritate the skin.


Results  top

When can I expect to see the results from using FAIRSKIN's products?

Individual results may vary. Individuals usually start seeing results on average three to six months, with continued improvement thereafter. The results can be permanent if you continue to practice Dr. THIENNA's natural diet and lifestyle methods even without the use of her products!

Where will I first see the results?

You will first notice lightening of constitutive skin (natural born-skin color) followed by lightening of the facultative skin (acquired tan skin from UV radiation). Note: a) Customers notice lightening of the nipples-- when this occurs, your body is working in the same direction. b) Skin damaged by UV radiation or toxins generated by the body may take longer to lighten.

What would happen if you stop using FAIRSKIN products?

You may slowly return to your old skin tone. However, if you continue to practice Dr. THIENNA's diet and lifestyle methods, you can keep the results you achieved and even see your skin health visually improve as time passes!

How much sulfur should I take?

You can take at least 133 mg/kg.

Side Effects/Precautions  top

What do first-time customers need to know about the side effects of THIENNA's FAIRSKIN products?

Only 20% of customers may experience MAJOR TOTAL BODY DETOX! Some individuals may experience some diarrhea, fatigue, headaches, itches, or skin rashes for 1 to 10 days after first using FAIRSKIN products. This is absolutely normal. FAIRSKIN products assist your body in removing years of accumulated toxins, impurities, heavy metals and harmful food additives by facilitating expulsion of harmful waste substances trapped in your body. The more toxins you have, the more intense the experience may be! Reduce the dosage to relieve the effects, but do not stop, unless directed by your physician. Gradually build up to the recommended dosage for maximum results. In the event of persistent discomfort, consult your physician.

Are there any precautions?

No. Individuals with health problems, pregnant women, and nursing mothers should consult a physician before using FAIRSKIN's products.

Diet  top

Is diet important to achieving the results?

Absolutely. As with any system, whether you are taking a supplement to lose some pounds or taking an anti-acne medication- you may have to make a few minor changes in your daily life to help you achieve your goals. Minimizing consumption of certain foods and/or toxins would allow your body to allocate more sulfur to supporting the health of your skin. Give it a try and you will see amazing results. Diet suggestions can be found in Dr. Thienna's book, "Eat Your Way to Lighter Skin".

Shipping/Handling  top

Shipping and Handling Charges

Location

Method

Rule Details

Inside United States
(Any State)

Ground

Taxable amount

Add

0 to 24.99

4.95

25.00 to 49.99

8.95

50.00 to 74.99

10.95

75.00 to 99.99

12.95

100.00 to 124.99

14.95

125.00 to 149.99

16.95

150.00 to 249.99

18.95

250.00 to 399.99

21.95

400.00 and up

10% of order

Location

Method

Rule Details

Inside Canada
(Any Province)

Ground

Taxable amount

Add

0 to 24.99

24.95

25.00 to 49.99

35.99

50.00 to 74.99

40.99

75.00 to 99.99

45.99

100.00 to 124.99

48.99

125.00 to 149.99

51.99

150.00 to 249.99

54.99

250.00 to 399.99

60.99

400.00 and up

70.99

INTERNATIONAL SHIPPING AND HANDLING CHARGES

ALERT: We do not ship to Africa, India, or Thailand.

Locations we ship to: Japan and Europe. Fees: $42.95 (via FedEx Only) will be applied to the first item and $1.99 for additional items. You are also responsible for paying your own custom and duty taxes from your country when you receive your products. It may take 7 to 10 days or longer to deliver the package to your destination. Clearance may take up to 3 to 4 weeks to release your package in some cases. (If you have a FedEx account and would like us to use it, please email customercare@thienna.com after your place your order. Thank you!)

Return/Guarantee   top

GUARANTEE

Dr. THIENNA backs her products with an unbelievably 100% SATISFACTION GUARANTEE or YOUR MONEY BACK! To qualify for the refund, you must use the products as instructed. If you are unhappy with our supplements or cosmetics after 30 days, you have 14 days to request a refund (minus shipping/handling costs). Please send your daily usage logs and opened/used/unopened bottles to: THIENNA, INC. 236 West Portal Ave. # 511, San Francisco, CA 94127. For our books/ebook, all sales are final.

Order  top

Do you ship internationally?

THIENNA, INC. will ship to any international destination. We will only accept International Money Order. You can mail your check to THIENNA, INC. 236 West Portal Ave. # 511, San Francisco, CA 94127. Please make your check payable to THIENNA, INC.

Do you ship to P.O. Box?

Yes.

Do you accept personal checks?

Yes. You can mail your check to THIENNA, INC. 236 West Portal Ave. # 511, San Francisco, CA 94127. Please make your check payable to THIENNA, INC. The check should also include shipping/handling charges and 8.5% taxes for customers in California and your phone number (just in case with need to contact you). Your order will be shipped out once your check clears.

Do you accept fax order?

Yes. You can fax your order to us at 1-415-520-9605.

Contact  top

Which is the best way to contact THIENNA, INC.?

The best way to reach us is by email at customercare@thienna.com or call us at 877-FAIRSKIN. We will post your questions and answers under FAQs where appropriate.

International Resellers  top

Do you sell your products in other countries?

Yes. Please email internationalsellers@thienna.com for all your questions.

ALERT: All rights reserved. No part of it may be reproduced by any means without the prior permission
in writing from THIENNA, INC. The unauthorized reproduction or commercial exploitation of any material
in this publication may result in civil liability and criminal prosecution.

DISCLAIMER: The Food and Drug Administration (FDA) has not evaluated these statements.

These products are not intended to diagnose, cure or prevent any disease.